Terms

Terms and conditions of use of the mobile application ‘Easy Point booking service’

Introductory part

• These terms and conditions of use (hereinafter referred to as the ‘Terms’) regulate the relationship between users of the mobile application ‘Easy Point booking service’ (hereinafter referred to as ‘Easy Point’) and the company that developed this application.

Name of the mobile application and the company that developed it:

• Full name of the mobile application: Easy Point booking service
• Short name: Easy Point,
• Developed by: Dmytro Khomitskyi, individual entrepreneur

Brief description of the application and its purpose: Easy Point is a mobile application specially designed for the customer service industry to simplify the interaction between service companies and their customers. The app allows customers to book services easily and conveniently by uploading a link to a Viber bot.

Date of entry into force of the rules: The effective date of the rules occurs each time the user ticks the box on the Login page that he or she agrees to these terms and conditions.

2. Definition of terms

For the purposes of these Terms, the following terms are used with the meanings defined below:

• Application: mobile application ‘Easy Point booking service’, developed by individual entrepreneur Dmytro Khomitskyi to simplify the interaction between beauty salons and their clients.
• Company: Dmytro Khomitskyi, sole proprietor, who is the developer and owner of the Application.
• User: any individual or organisation that downloads, installs and uses the Application to book services in beauty salons. Users can be divided into the following categories:

• Company-User: an organisation that has employees (specialists) and uses the Application to manage bookings.
• Self-employed person: an individual who works alone and has no employees. In the event of business expansion and hiring of employees, the relationship between Easy Point and the self-employed person will change to the format of Easy Point and the Company-User.
• Employee: a specialist who works for the Company-User and has access to the Application only after the Company-User adds him/her to the list of employees in the Application.

• Services: services provided through the Application, including the ability to book services in beauty salons, receive automatic reminders and notifications about scheduled visits.
• Account: the User's registration account in the Application, which allows the use of all functions and services provided through the Application.
• Viber bot: an automated account in the Viber messenger through which the Users can interact with the Application and book services.
• Privacy policy: is a document regulating the procedure for collecting, using and protecting personal data of Users.

3. Acceptance of conditions

3.1. Acceptance of conditions

The User, by downloading, installing or using the Application, confirms his/her agreement with these Terms. If the User does not agree with any part of these Terms, he/she shall not be entitled to use the Application.

3.2. Registering and creating an account

To use all the functions and services of the Application, the User must register an account by providing accurate and complete information required during the registration process. The User undertakes to keep the information in his/her account up to date.

3.3. Age and legal capacity

The Application may be used by persons over 18 years of age. By registering in the Application, the User confirms that he/she has the legal capacity to enter into legally binding agreements and is fully responsible for compliance with these Terms.

3.4. Access to the account

The User is responsible for maintaining the confidentiality of his/her registration data and password, as well as for all actions performed under his/her account. In case of unauthorised access or security breach, the User shall immediately notify the Company thereof.

4. Services provided

4.1. Description of services

The Easy Point application allows Users to book services in beauty salons. The main functions of the Application include:

• Easy and convenient booking of services via Viber bot.
• Automatic reminders and notifications about scheduled visits one day and one hour before the appointment.
• An interactive calendar showing all available time slots for the selected day.
• The ability to confirm, reject, and reschedule records.
• View all upcoming and past recordings.
• Contacting the client to clarify the details of the appointment.
• Sending customers a link with a QR code to sign up via Viber bot.
• Setting up a convenient working schedule.

4.2. Availability of services

The Company strives to ensure the continuous availability and uninterrupted operation of the Application, but does not guarantee that the services will be available at all times without interruption or failure. The Company shall not be liable for any failure or temporary unavailability of the services caused by technical problems or circumstances beyond the Company's control.

4.3. Restrictions on use

Users undertake to use the Application solely for lawful purposes and in accordance with these Terms. It is prohibited to:

• Use the Application for any illegal or unauthorised activity.
• Make changes, create derivative works, reverse engineer or otherwise attempt to obtain the source code of the Application.
• Use automatic systems or software to extract data from the Application.

4.4. Responsibility for booking

The User is responsible for the accuracy and relevance of the information entered when booking services. The Company shall not be liable for any errors or inaccuracies in the bookings made by the Users.

5. Responsibilities and rights of users

5.1. Responsibilities of users

Users undertake to:

• Use the Application in accordance with applicable law and these Terms.
• Provide accurate, up-to-date and complete information during registration and use of the Application.
• Keep your password and other account information confidential.
• Immediately notify the Company of any unauthorised use of their account.
• Do not use the Application for any illegal or unauthorised purposes.
• Do not violate the intellectual property rights of the Company or third parties.
• Not to damage, limit or interfere with the operation of the Application or the equipment on which it runs.

5.2. User rights

Users have the right to:

• Use the Application in accordance with these Terms.
• Access all functions and services provided through the Application.
• Contact the Company's support service to resolve any issues or problems related to the use of the Application.

5.3. Prohibited actions

Users are prohibited from:

• Make changes, create derivative works, reverse engineer or otherwise attempt to obtain the source code of the Application.
• Use the Application to distribute viruses, malware or any other harmful material.
• Take actions that may harm the Company, other users or third parties.
• Use automatic systems or software to extract data from the Application without the Company's permission.
• Send mass spam or other unsolicited messages through the Application.

6. Privacy and data protection

6.1. Data collection and use

The Company undertakes to ensure the confidentiality and protection of Users' personal data. When using the Application, the Company may collect the following data:

• Personal information such as name, surname, telephone number.
• Information on booking and using services through the Application.
• Technical information such as IP address, device type, operating system, browser type.

This data is used to provide and improve services, as well as to communicate with Users.

6.2. Privacy policy

All information about the collection, use and protection of personal data of Users is described in our Privacy Policy. By using the Application, the User agrees to the terms of this Privacy Policy. Users can read the Privacy Policy at the following link: https://easypoint.events/Privacy_policy_UA.html.

6.3. Data protection

The Company implements appropriate technical and organisational measures to protect Users' personal data from unauthorised access, loss, destruction or alteration. Such measures include, but are not limited to, data encryption, use of secure servers and restriction of access to data only for authorised employees.

6.4. Transfer of data to third parties

The Company does not transfer personal data of Users to third parties without their consent, except in cases provided for by law, or when such transfer is necessary for the provision of services (for example, transferring data to beauty salons for booking services).

6.5. Users' rights regarding their data

Users have the right to:

• Get access to your personal data stored by the Company.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data in certain circumstances.
• To object to the processing of your personal data or to request the restriction of such processing.

Users can exercise these rights by contacting the Company's support service using the contact information specified in Section 11 of these Terms.

7. Intellectual property

7.1. Rights to content

All materials contained in the Application, including, but not limited to, texts, graphics, logos, icons, images, audio clips, digital downloads, data compilations and software, are the property of the Company or its licensors and are protected by copyright, trademark and other intellectual property laws.

7.2. Licence to use the Application

The Company grants the Users a limited, non-exclusive, non-transferable, non-copyrightable licence to use the Application solely for their personal, non-commercial use in accordance with these Terms. This licence does not provide for the sale or transfer of any rights to the software or other materials contained in the Application.

7.3. Licence restrictions

Users are prohibited from:

• Make changes to any material or software contained in the Application.
• Use any data mining methods, robots, or other automatic devices or programmes to access the Application or for any purpose without the prior written permission of the Company.
• Reproduce, duplicate, copy, sell, resell or otherwise use the Application or any of its content for any commercial purpose without the express permission of the Company.

7.4. Trademarks

All trademarks, logos and service marks displayed in the Application are the property of the Company or other respective owners. Users are not entitled to use such marks without prior written permission from the owners of such trademarks.

7.5. Use of third-party materials

The application uses icons from the website www.flaticon.com. All icons are used in accordance with the license terms specified on this site. For more information on licenses and usage rights, please visit www.flaticon.com.

7.6. Violation of the rights

In case the User discovers any violation of intellectual property rights, the User shall immediately notify the Company thereof. The Company reserves the right to take appropriate legal measures to protect its intellectual property rights.

8. Disclaimer of responsibility

8.1. General disclaimer of liability

The Application is provided "as is" and "as available" without warranty of any kind, either express or implied. The Company does not warrant that the Application will be uninterrupted, error-free, secure or free of viruses or other harmful components. Users use the Application at their own risk.

8.2. Disclaimer of warranties

The Company makes no warranty that the results that may be obtained from using the Application will be accurate or reliable. The Company does not warrant that any errors in the Application will be corrected.

8.3. Limitation of responsibility

The Company shall not be liable for any direct, indirect, incidental, special or consequential damages, including, but not limited to, loss of profits, data or other intangible property arising therefrom:

• Use or inability to use the Application.
• Unauthorized access to the User's transmissions or data.
• Statements or conduct of any third party in the Application.
• Any other questions related to the Application.

8.4. Exemption from liability

Користувач погоджується звільнити та убезпечити Компанію, її афілійовані особи, директори, працівників та агентів від будь-яких претензій, зобов'язань, збитків, витрат або боргів, що виникають у зв'язку з:

• Using the Application by the User.
• Violation of these Terms by the User.
• Violation by the User of any rights of third parties.

8.5. Technical limitations

The Company is not responsible for technical limitations or failures that may occur in the use of the Application, including but not limited to network, hardware or software problems, or other technical problems that may affect the performance of the Application.

9. Changes to terms and conditions

9.1. The right to make changes

The Company reserves the right to change or update these Terms at any time at its sole discretion. Changes become effective from the moment they are published in the App or on the Company's official website.

9.2. Notification of changes

The Company is not obliged to inform Users about any changes or additions to these Terms. Users are obliged to periodically review these Terms and Conditions in order to be aware of possible changes.

9.3. Continuation of use

Continued use of the Application after making changes or updating the Terms means acceptance of these changes by the User. If the User does not agree to the new terms, he must stop using the Application.

9.4. Special conditions

In case of changes that have a significant impact on the rights or obligations of the Users, the Company may require the Users to explicitly accept the new Terms in order to continue using the Application.

10. Payment

10.1. Terms of payment

You will be charged for using the App's features and services. The conditions and cost of services for using the Application will be indicated in the relevant section of the Application or on the official website of the Company. The User agrees to pay all fees in accordance with the terms and conditions specified at the time of payment. All prices include VAT.

10.2. Trial period

After registration, all new users are entitled to free service for the first three months. During this period, there is no charge for using the Application.

10.3. Payment methods

A self-employed person can pay bills for using the Application directly in the Application. Users of Apple products can make payments through ApplePay In-App Purchase, and Android users - through LiqPay. Payment invoices will be sent to the Company-User by message to the phone number specified during registration.

If the Company-User or Self-Employed Person does not pay the bill, a reminder message will be sent in the Appendix. If the bill is still not paid, the Company reserves the right to block access to the Application.

10.4. Refunds

In case of any questions regarding the refund, the User should contact the Company's support service via e-mail [email protected]. Refunds are made in accordance with the refund conditions specified in the relevant section of the Appendix or on the Company's official website.

10.5. Taxes and fees

The user is responsible for paying all taxes and other fees related to the use of paid services of the Application, in accordance with the current legislation. The Company is not responsible for any taxes that may be applied to payments made by the User.

10.6. Security of payments

The company implements appropriate technical and organizational measures to ensure the security of payments, including the encryption of financial data and the use of secure payment systems. The Company is not responsible for any losses or damages arising in connection with unauthorized access to the User's financial data.

11. Termination of access

11.1. Right to Terminate Access

The Company reserves the right, at its sole discretion, to suspend or terminate the User's access to the Application at any time, without prior notice, if the User violates these Terms or current legislation.

In the event of non-payment of invoices in accordance with clause 10.3, the Company will first send a reminder notice. If after that the bill is still not paid, the Company reserves the right to block access to Easy Point.

11.2. User actions in case of termination of access

In case of termination of access, the User undertakes to immediately stop using the Application. All rights and licenses granted to the User under these Terms will be automatically terminated.

11.3. Termination at the User's initiative

The User has the right to stop using the Application and delete his account at any time. To do this, the User can go to his profile and click on the "Delete application" icon to automatically send a request for deletion.

11.4. Consequences of termination of access

Upon termination of access, regardless of the reason, the Company shall not be liable for any damages or losses arising in connection with such termination. All provisions of these Terms, which by their nature should survive termination of access, shall survive termination, including but not limited to intellectual property, disclaimer and limitation of liability provisions.

11.5. Data storage

The Company reserves the right to retain and use any User data collected prior to termination of access in accordance with the Privacy Policy and applicable law.

12. Contact Information

12.1. Communication with the support service

If you have any questions, comments or concerns regarding these Terms or your use of the App, please contact our support team. We are always happy to help.

12.2. Contacts

You can contact us by email:

• Email: [email protected]

12.3. Working hours

Our support service is available for you:

• Monday - Friday: from 9:00 to 18:00
• Saturday - Sunday: from 10:00 to 15:00

We aim to respond to all inquiries as quickly as possible. Responses may take a little longer in case of high traffic, and we thank you for your patience.